STAFF GUIDELINES - 050

Procedures

Upon Arrival

Procedures to follow when getting started

Task List

Tasks associated with your position (050) are shown below. Make sure that you clock in & contact your PoC before proceeding.
Tasks (In Order of Priority):
  • 1. Post Ads - The text is in Google Docs - If there are no postings to be made, just review the ads, and the ad schedule if necessary

  • 2. Check Ticketing System - Respond to tickets associated with technical support requests

  • 3. Check on new orders - Process any new orders based on conditions, cancel orders that are over one week old

  • 4. Check on Network Abuse Tickets - *Respond and take action assiciated with the network abuse tickets AFTER responding to support tickets*

Extra Time:
  • ~ Nothing at the moment

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Confirmations

Clock In:
Information

Various information related to your position.

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